Troubleshoot sign in to your Yahoo account

+ Login screen ring or reload

If you encounter a loop where the login screen continues to appear after you click "Sign In", you will need to reset the "sign in" cookie.

1 Click Do not you? on the login page.

2 Enter your Yahoo! ID and password, then click Sign In.

. Some great tips in Yahoo! Mail

. Turn on 2-Step Verification for Yahoo! Mail

. Yahoo + AOL = Oath

If that does not fix the problem, try these steps:

1 Clear your browser's cookies.

2 Close and reopen your browser, then try signing in again.

3 If you are having trouble signing directly into Yahoo Mail or another product page, try logging in to the main Yahoo login page.

4 Complete these steps using a supported browser.

+ Someone is using my account

If you are locked out for someone else who has learned and changed your password, use the Sign In Assistant to access again. Lock your account with a strong new password, then review your account settings for the changes and undo whatever you did not do.