At 3:00 am on January 3, two Microsoft and Yahoo search engines encountered service disruptions that left millions of users around the world affected.
According to a report by global Internet traffic monitoring services, at about 15:00 on January 2 (or about 3am on January 3 Vietnam time), the Bing search engine and a variety of services Other Microsoft technologies (including live.com, portal.office.com, outlook.com, and hotmail) have all been shut down due to a supposedly server-related malfunction. Data center (DC).
The whole process of "sudden death" lasted for at least 20 minutes before Micrososft overturned the incident and the service gradually came back on. But according to user reports on social networks, both Bing and Yahoo! Search has been "matched" from the previous few hours.
Also during this time, the Yahoo! search engine Search (also run by Microsoft) also experienced the same "sudden death". When you do a search from Yahoo !, the user will be redirected to search.yahoo.com and the result is a blank page or an error message.
After about 20p "dead clinical", the service of Micrososft has reactivated (according to the company's announcement), but many users are still experiencing the status of the site only. IIS (Internet Information Serving) - the phenomenon that the server network does not meet the requirements.
During the period when Bing was interrupted by the service, mobile virtual assistant tools such as Siri (Apple iOS) and Cortana (Windows Phone) were severely affected.
Perhaps due to being run by Microsoft, the dead time of Yahoo !. Search last longer, up to more than 4 hours.
Due to the holiday season, the PR team of both Microsoft and Yahoo have responded slowly. Until 3:30 am, Microsoft has issued a statement confirming the problem: "Microsoft has just experienced a period of loss of local services but so far the problem has been resolved. We apologize for the inconvenience caused to the user. "
At 4:20 am on January 3, Yahoo! There are similar alerts, but their engineers are focused on troubleshooting. About 8h10, Yahoo! Search works again.